CRM - a system for Customer Relationship Management (Customer Relationship Management, CRM) or enterprise-level companies, which is designed in small and medium-sized businesses, although the possibility of extended versions of systems can be used by large companies. CRM systems from KunKan Studio built on proven, fast, and reliable technologies (Apache, MySQL, PHP, which can run on Linux / Windows), which gives confidence that the system as a set, so it is up and running by the end of the world.
Configuring the CRM system
is not complicated, like Apache, MySQL, and PHP may already be installed on your server (in the office or on site) or installed by our specialist, and binaries are available for operating systems like Windows, and Linux. You do not have to worry about setting up a database, Web server and other software, we will do it for you.
In addition, CRM systems
from KunKan Studio provides a significant increase in productivity of the company's business with such additional funds as a generator contracts, reminder system staff, various levels of access to different database partitions, and much more. All these extensions are part of the project CRM.
The main modules:
- Account Management staff (the number is unlimited)
- administrators of the system - the "main user" who has the authority to:
- create accounts for lower
- manage all accounts within the global system (scheduling, client base and contractors, etc.)
- heads of departments, the powers:
- may be linked to it of employees-managers
- manage all records within their department (their projects and projects of subordinates, it applies to the scheduler)
- the scheduler sees the problem and all its subordinate managers (or can manage them)
- managers, the authority:
- manage records within their projects and tasks, can only use a "global search" for the customer base (determining whether the client is already in the database, etc.)
- the scheduler sees only their problem (they can be fully controlled)
- Managing a result of the negotiations with reference to the organization of the client (as base)
- Managing partners (representatives of the client)
- unlimited number of counterparties for each client organization from the database
- information on contacts with the contractor
- date of the next contact (automatically synchronized splanirovschikom)
- position, etc.
- Contact Management
- contact the client company
- contact the client company contractors
- Office of reminders of the event
- Create a report on the implementation of
- Monitoring of "Honesty" employee administrator ("good faith" of employees see only the administrator)
- synchronization with the history of the negotiations and related data to the base contracting organizations
- Panel Reports and Analysis (statistics on various criteria, discussed and implemented according to your needs)
- Generator contracts (developed separately according to your standards and installed optional)
- Ability to work as a system on a local server in the office or on an external server
- The minimum load on the network or computer employee
- Nepriveredlivost to the power of the computer
- Work through any modern browser
- You can work without any special skills and knowledge of large complex systems
- The intuitive interface
- Ability to work in the system even from the travel and field work (roughly, "to object" to the line) in the presence of the Internet and the possibility of external access to the system (in the case of installing the system on an external server or allow external access to the local server's security policy office)
The screenshots shows an example of a CRM system interface layout production KunKan Studio.
The CRM system
from KunKan Studio is created individually for each customer, since it can not be in need of each client in the same as someone else, at least in some ways, but it will be opposed. CRM system makes it possible to install extensions, additional Modum, modernizitsii, and much more.
The system itself is on the Web rabotet interface with virtually any server and can be controlled from any browser installed on your computer. To use all the features do not need to possess special skills, the interface is intuitive, but with all this, our expert if necessary, will train your staff use CRM system. Plus, technical support has not been canceled! Our employees during working hours to answer your questions on the use of the system.